ONLINE ORDERS

Payment in whole, either by Net Banking, credit card or debit card, is required before dispatch of goods. Once payment is received by us, we will confirm, your order has been accepted by sending a confirmation email to your email address provided by you in the online order form. Goods supplied by www.dreamstyle.in to the customers remain with the company, until full Payment paid by the customer.

The COD option is only available for selective deals. Cash On Delivery (COD) is a payment method where you pay for an item in cash, when the courier company delivers the item to you.

TELEPHONE ORDERS & WHATSAPP ORDERS

Orders can be placed over the telephone by calling the customer care team on +91 9843191603 . or you can Whatsapp @ +91 9843191603 .

PRE-ORDER

Unfortunately, pre-ordering currently is not available. And the items will show as Out of Stock, option of notification is available as soon as Stock get ready we will mail and notify to the customers and customer can order.

PRICES

Orders are subject to acceptance by the company and the availability of the goods, and will be invoiced at prices set out in our website at the time of purchase.

All of our prices are listed in India Rupees and you will be invoiced in Indian Rupees.

If you are purchasing goods from outside INDIA you can pay equivalent in USD.

PROMOTIONAL CODES

From time to time, www.dreamstyle.in will offer promotional codes at points of sale, or for loyal customers.

  1. Promotion code will be provided to the customer as on purchasing strategy on a total purchase value will provide discount to the customer.
  2. One Promotion code can be used for the first time purchase as per the promotion.
  3. One customer promotional code cannot be used by other customer.

PAYMENT DETAILS

We accept the following methods of payment: Net Banking, Visa, Visa Debit, Maestro, MasterCard, Paypal, Gpay and COD

RETURNS & EXCHANGES

Returned items must be in their original packing, in the condition in which they were received with the security tag intact. Dream Style will not accept returns of any items that have been worn or have had their security tags removed. Shipping costs are not refunded unless items as faulty.

To return an item, fill out your return docket stating your Order Number and reason for return. For orders outside of India, Dream Style cannot refund any sales tax or customs duties payable.

We request that all items are returned in their original Dream Style packing and in the condition in which they were received. We cannot accept returned items that have been worn or have had the security tag removed.

OVERSEAS RETURNS:

To return items from overseas, we would strongly recommend that you use a secure traceable courier service such as FedEx, DHL and Aramex to return your items to us. Dream Style cannot be held responsible for any items which do not reach us, so it is advisable that you use a traceable service. Please note that international customs duties and sales taxes are NOT refunded for shipments outside the India.

RETURN ADDRESS

Dream Style
# 227, 3rd Floor, Fathima Towers,
Triplicane High Road,
Chennai - 600 005. Tamil Nadu, INDIA.

EXCHANGES

  1. We are unable to offer exchanges unless the item ordered is faulty or a different size is needed (Bangles only). Please contact our Customer Service team for more details.
  2. If you would like to exchange an item you will need to return the original order for a refund, and place a new order.
  3. Any returned orders must be sent back within 7 days of receipt (India and International deliveries).
  4. We cannot accept responsibility for any items lost or stolen in transit if they are not sent back via traceable courier Recorded or Special Delivery. Please note that unidentified returns will be returned to the sender and will not be refunded. Any item returned after the given time period will only be refunded at www.dreamstyle.in’s discretion.

CUSTOMER SERVICE

To check on the status of an order or to verify shipment, please contact us by email at shop sales@dreamstyle.in

If you have any questions regarding our jewellery, the use of our website, or a general customer enquiry about www.dreamstyle.in, please contact us:

BY TELEPHONE:

Please call our Customer Service team on +91 044 43568451, Monday to Friday, between IGST 10am and 6:00pm. Outside these hours, please leave a message and we will return your call by the next working day.

BY EMAIL:

For online shop enquiries, please email us at sales@dreamstyle.in
For general Dream Style enquiries or trade enquiries, please email us at dreamstylechennai@gmail.com.
We aim to answer all email enquiries within 24 hours.

QUALITY

All goods sold by www.dreamstyle.in meet statutory requirements. However, www.dreamstyle.in cannot accept responsibility where goods supplied are subject to further processing or repackaging by the customer.

Please note that all items are handcrafted from Artificial & Natural materials and as such their composition and colour may vary slightly from the image shown. There may also be minor variations in actual dimensions and specifications.

ONLINE PAYMENT

All payments on DreamStyle.in.com are processed via a Cashfree Payments India Private Limited fulfilment service. DreamStyle.in assumes no liability whatsoever for the availability and functionality of this service. DreamStyle.in assumes no liability for any financial loss caused by the use of Cashfree Payments India Private Limited payment service. Cashfree complies with the Electronic Commerce Directive.

CANCELLATION POLICY

CANCELLATION BY YOU:

Once an order has been placed we are unable to make any changes or cancel your orders. You can return your order once you have received it, please find further details in our Return Section

CANCELLATION BY US:

We reserve the right to cancel the contract between you and us if: We have insufficient stock to deliver the goods you have ordered, or one or more of the items you ordered was listed at an incorrect price due to a typographical error.
If we do cancel your contract we will notify you by e-mail and will recredit your account any sum deducted by us from your credit card as soon as possible, but in any event within five working days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

COMPLAINTS & CLAIMS

COMPLAINTS

If you find that you are not satisfied with any product or service please contact our Customer Service team at sales@dreamstyle.in. You will receive a written response within 7 working days. We will endeavour to resolve any complaint within a further 7 working days.

MISTAKES IN INVOICES, RECEIPTS OR PAYMENTS

Any mistakes in invoices, receipts or payments will be rectified as soon as possible, and at the latest within 7 working days of agreeing to do so.

CLAIMS

Claims can only be made through our www.dreamStyle.in Customer Service department by e-mail: sales@DreamStyle.in.com. Any claims made before prior communication with the DreamStyle.in Customer Service department will not be considered.
All goods must be counted and checked at the time of delivery. Any damage or faults must be reported on receipt of the goods. This does not affect your statutory rights as a consumer.
Any claim in respect of the above should be made by e-mailing to sales@dreamstyle.in within 48hrs of delivery.
No claims will be entertained unless the above conditions are strictly adhered to.
No credit or refund will be given for any goods ordered in error by the customer.
No credit or refund will be given for any losses due to the incorrect storage or handling by the customer of any goods supplied by DreamStyle.in.

AGREEMENT

LIABILITY

If you do not receive goods ordered by you within our notified delivery date on which you ordered them, we shall have no liability to you unless you notify us by e-mail or telephone of the problem within 14 days of the date on which you ordered the goods.

If the goods we deliver are not what you ordered, or are damaged or defective, or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by e-mail of the problem within seven working days of the delivery of the goods in question.

If you notify us of a problem under this condition, our obligation to you will be either:

To make good any shortage or non-delivery; or

To replace any goods that are damaged or defective; or

To refund to you the amount paid for the goods in question in whatever way we choose.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses howsoever arising out of any problem you notify us of under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as stated above.

We cannot be held responsible for any delays once the goods have left us and are in possession of the courier.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

Not with standing the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any personal injury resulting from our negligence.

COPYRIGHT, TRADEMARK AND INTELLECTUAL PROPERTY

DreamStyle is the operator of www.dreamstyle.in. All materials on this Site, and the Site itself, are protected by copyrights, designs, trademarks and/or all other intellectual property rights and materials.

These materials are owned by DreamStyle.in. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks, and other materials contained in this site, All rights are reserved, worldwide.

You are expressly prohibited from:
Reproducing, copying, editing, transmitting, uploading or incorporating into any other materials, any of the Website including without limitation, any images in any format of the products and their descriptions and other material made available on the website; and Removing, modifying, altering or using any registered or unregistered marks/logos/design owned by DreamStyle.in, and doing anything which may be seen to take unfair advantage of the reputation and goodwill of DreamStyle.in or could be considered an infringement of any of the rights in the intellectual property rights owned by and/or licensed to DreamStyle.in.

RETURNS

CONDITIONS FOR RETURN

Please ensure that your returns are sent back in the condition that you receive them in, with the original packaging.

DreamStyle.in will not accept returns of any jewels that have been worn or have had their security tags removed. This is for hygienic reasons.

DreamStyle.in is not liable for any lost pieces unless faulty.

Products must be sent back within 14 days of receipt (India and International deliveries).

Shipping costs are not refunded unless items are faulty.

FREE RETURNS

This features currently available for Chennai Costumers only. Dream Style customers can drop their return parcels directly at Dream Style Head Office, Chennai Address. It’s cost-effective, fast and convenient for you to use. We cannot accept responsibility for any goods lost in transit.

GUARANTEE

All our DreamStyle.in pieces are guaranteed for 6 Months from the original purchase date (with proof of receipt). If you have a problem, please contact us at sales@dreamstyle.in

giving your original order number and outlining the repair issue

SALE

DreamStyle.in have the right to further reduce their products and are unable to refund the difference to customers.